Privacy Policy
Welcome to Sweet Candy Games. This Privacy Policy explains how FIMO CLUB (OPC) PRIVATE LIMITED (“we,” “our,” or “us”) collects, uses, stores, and shares information when you use our games, websites, mobile applications, and related services (collectively, the “Services”).
This Privacy Policy is designed for mobile games and services distributed through platforms such as the Apple App Store and Google Play Store and is inspired by industry-standard practices used by major mobile gaming companies.
By downloading, installing, accessing, or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Who We Are
Company Name: FIMO CLUB (OPC) PRIVATE LIMITED
Website: Sweet Candy Games
Country: India
For any privacy-related questions, requests, or concerns, you may contact us at:
Email: support@sweetcandygames.com
2. Information We Collect
We may collect information directly from you, automatically through your device, or through third-party services integrated into our games.
A. Information You Provide
We may collect information that you voluntarily provide, including:
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Player usernames or nicknames
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Support requests and communication
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Feedback or survey responses
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Email addresses (if provided)
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Social media profile information (if connected)
B. Information Collected Automatically
When you use our Services, we may automatically collect:
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Device model and operating system
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IP address
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Country or region
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Device identifiers (such as advertising IDs)
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Language settings
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Gameplay activity and progress
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Session duration and in-game interactions
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Crash reports and diagnostics
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Purchase history
This information helps us improve gameplay experience, maintain security, fix bugs, optimize performance, and improve monetization systems.
C. Information from Third Parties
We may receive information from third-party platforms and partners such as:
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Google Play Games
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Apple Game Center
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Advertising networks
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Analytics providers
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Social media login providers
These providers may share limited information with us in accordance with their own privacy policies.
3. How We Use Your Information
We use collected information to:
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Provide and operate our Services
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Save game progress and player data
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Improve gameplay balance and player experience
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Analyze performance and user behavior
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Personalize content and offers
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Deliver advertisements
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Prevent cheating, fraud, and abuse
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Respond to customer support inquiries
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Comply with legal obligations
We may also use data for analytics, game optimization, and marketing purposes.
4. Advertising
Our games may display third-party advertisements.
We may work with advertising partners and mediation platforms including, but not limited to:
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Google AdMob
These partners may collect and process device identifiers, IP addresses, approximate location data, and advertising identifiers in order to provide personalized advertisements, measure ad performance, and prevent fraud.
Depending on your region, you may be asked to consent to personalized advertising.
You can limit ad tracking through your device settings:
Android
Settings → Privacy → Ads
iOS
Settings → Privacy & Security → Tracking
5. Analytics
We use analytics services to understand player behavior and improve our games.
Analytics providers may include:
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Crash reporting services
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Performance monitoring tools
These services may collect technical and gameplay-related information.
6. In-App Purchases
Our games may offer optional in-app purchases through platform providers such as:
Payments are processed directly by the platform provider. We do not store full payment card information.
7. Children’s Privacy
Our Services are not directed toward children under the age of 13 (or the minimum age required in your country).
We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected information from a child without proper consent, we will delete such information promptly.
If you believe a child has provided us personal information, please contact us at: support@sweetcandygames.com
8. Data Sharing
We do not sell personal information.
However, we may share limited information with:
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Advertising partners
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Analytics providers
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Cloud hosting providers
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Fraud prevention and security partners
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Legal authorities when required by law
We may also share information during a merger, acquisition, restructuring, or sale of business assets.
9. International Data Transfers
Your information may be processed and stored on servers located outside your country of residence.
By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.
10. Data Retention
We retain information only as long as reasonably necessary for:
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Providing Services
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Maintaining player accounts and progression
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Legal compliance
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Fraud prevention
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Analytics and reporting
When data is no longer required, we will securely delete or anonymize it where feasible.
11. Your Rights
Depending on your location and applicable laws, you may have rights including:
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Access to your data
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Correction of inaccurate information
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Deletion of your data
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Restriction of processing
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Objection to certain processing activities
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Withdrawal of consent
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Data portability
To exercise these rights, contact: support @sweetcandygames.com
We may require verification of your identity before processing requests.
12. Security
We use commercially reasonable technical and organizational measures to protect your information.
However, no system can be guaranteed 100% secure, and we cannot guarantee absolute security of information transmitted over the internet.
13. Third-Party Links and Services
Our Services may contain links to third-party websites, SDKs, or services.
We are not responsible for the privacy practices or content of third-party services.
We encourage users to review the privacy policies of those providers.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we may notify users through the game, website, or platform updates.
Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have questions or concerns regarding this Privacy Policy or your personal information, please contact: FIMO CLUB (OPC) PRIVATE LIMITED, India
Email: support@sweetcandygames.com
Website: https://www.sweetcandygames.com/